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Bug #11415

Blog Subscriptions in Jetpack

Added by Laurie Hurson over 2 years ago. Updated over 2 years ago.

Status:
Reporter Feedback
Priority name:
Normal
Assignee:
-
Category name:
WordPress Plugins
Target version:
Start date:
2019-05-01
Due date:
% Done:

0%

Estimated time:

Description

Hi All,

On the TLC blog Visible Pedagogy (https://vp.commons.gc.cuny.edu/) we use Jetpack's blog subscription to give readers the option to sign up to receive new posts via email. It appears the subscription feature is not working since our 40 subscribers did not receive the most recent posts via email.

I recently connected Jetpack to my WP.com account but I think this feature should work without that connection set up. Other than that, I couldn't see anything the back end to indicate why this isn't working. Any ideas what might be causing this bug?

Thanks,
Laurie

History

#1 Updated by Boone Gorges over 2 years ago

  • Status changed from New to Reporter Feedback

Hi Laurie - I believe that the Subscriptions tool does require a wordpress.com connection. Jetpack Subscriptions doesn't send email from the server, but relies on wordpress.com to generate and send the messages.

Can you verify that the problem exists after your connection to wordpress.com?

#2 Updated by Boone Gorges over 2 years ago

  • Category name set to WordPress Plugins
  • Target version set to Not tracked

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