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Bug #11415

closed

Blog Subscriptions in Jetpack

Added by Laurie Hurson over 5 years ago. Updated over 1 year ago.

Status:
Abandoned
Priority name:
Normal
Assignee:
-
Category name:
WordPress Plugins
Target version:
Not tracked
Start date:
2019-05-01
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

Hi All,

On the TLC blog Visible Pedagogy (https://vp.commons.gc.cuny.edu/) we use Jetpack's blog subscription to give readers the option to sign up to receive new posts via email. It appears the subscription feature is not working since our 40 subscribers did not receive the most recent posts via email.

I recently connected Jetpack to my WP.com account but I think this feature should work without that connection set up. Other than that, I couldn't see anything the back end to indicate why this isn't working. Any ideas what might be causing this bug?

Thanks,
Laurie

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 #1

Updated by Boone Gorges over 5 years ago

  • Status changed from New to Reporter Feedback

Hi Laurie - I believe that the Subscriptions tool does require a wordpress.com connection. Jetpack Subscriptions doesn't send email from the server, but relies on wordpress.com to generate and send the messages.

Can you verify that the problem exists after your connection to wordpress.com?

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 #2

Updated by Boone Gorges over 5 years ago

  • Category name set to WordPress Plugins
  • Target version set to Not tracked
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 #3

Updated by Boone Gorges over 1 year ago

  • Status changed from Reporter Feedback to Abandoned

Closing due to inactivity. Feel free to reopen if you're still having issues (and can remember what the issues were - if so, your memory is better than mine!)

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