Bug #11483

"Add New user" not working

Added by Marilyn Weber about 3 years ago. Updated about 3 years ago.

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Tom Harbison reports:

"Hello Commons Support Team,
For the past 15 minutes, I have been finding that clicking on Users->Add New fails to load the add new users interface. When I click that link on the left side of the dashboard, nothing happens. If I click “Add Existing” at the top of the users.php page, or if I navigate directly to the user-new.php page for the course, I’m redirected to the course dashboard. I’ve tried on a couple of courses: ( (
I’ve tried from Chrome and FF in iOS 10.14.5 and from Chrome on a Chromebook, and get the same symptom"

I'm having the same problem on Chrome on a PC.


#1 Updated by Boone Gorges about 3 years ago

  • Status changed from New to Testing Required
  • Target version set to 1.15.2

Thanks for the report. It looks like a recent IE-related fix was implemented in a way that causes conflicts with Gutenberg, which only shows up on the Dashboard. Fixed in and deployed as a hotfix. Could you please confirm the fix?

#2 Updated by Tom Harbison about 3 years ago

Just tested and worked for me.

Thanks, Boone!


#3 Updated by Marilyn Weber about 3 years ago

Working here as well. Thanks!

#4 Updated by Boone Gorges about 3 years ago

  • Status changed from Testing Required to Resolved

Thank you!

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