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Bug #11483

closed

"Add New user" not working

Added by Marilyn Weber almost 5 years ago. Updated almost 5 years ago.

Status:
Resolved
Priority name:
Normal
Assignee:
-
Category name:
-
Target version:
Start date:
2019-05-21
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

Tom Harbison reports:

"Hello Commons Support Team,
For the past 15 minutes, I have been finding that clicking on Users->Add New fails to load the add new users interface. When I click that link on the left side of the dashboard, nothing happens. If I click “Add Existing” at the top of the users.php page, or if I navigate directly to the user-new.php page for the course, I’m redirected to the course dashboard. I’ve tried on a couple of courses:
https://testportfolio20190516.commons.gc.cuny.edu (https://testportfolio20190516.commons.gc.cuny.edu/)
https://sandboxfun.commons.gc.cuny.edu (https://sandboxfun.commons.gc.cuny.edu/)
I’ve tried from Chrome and FF in iOS 10.14.5 and from Chrome on a Chromebook, and get the same symptom"

I'm having the same problem on Chrome on a PC.

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