About >> Contact Us sub-tab on homepage
Right now the link goes to an intermediary page. Shouldn't it just go to Zendesk?
#4 Updated by scott voth over 2 years ago
Hi Boone - I shouldn't have called this a bug - it is more a UX question. Contact Us goes to https://commons.gc.cuny.edu/about/contact-us/. And if you click the link, you can send an email to zendesk. It seems to me an extra step. Why not go directly to the zendesk form (see attached)?
#5 Updated by Matt Gold over 2 years ago
- Status changed from Reporter Feedback to Rejected
I have to say that I think the way we have it set up is right. I think it would be odd to present a pop-up menu from the main navigation bar. I'm going to reject this for now but please feel free to bring it up in discussion when we are in person so that I can better understand where you are coming from.