Support #11654

Events Calendar Pro shortcode not working

Added by Kristen Hackett almost 3 years ago. Updated almost 3 years ago.

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WordPress Plugins
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Hi Ray,
The calendar on the GCDI site recently went down; right now its only showing the shortcode. I thought it was a license issue (and certainly it was, but I've resolved that with the plugin team), but now that the license is properly tied to the site again, the calendar is still not showing. I'm not sure why. Other than the license issue, I haven't changed any of the settings for the calendar or added any plugins to the site.. Could you please advise?



#1 Updated by Raymond Hoh almost 3 years ago

  • Category name set to WordPress Plugins
  • Status changed from New to In Progress
  • Target version set to 1.15.6

Hi Kristen,

According to the admin dashboard, it says we need to use the latest version of Events Calendar Pro:

To begin using Events Calendar Pro, please install and activate the latest version of Events Calendar Pro.

Do you have a copy of the latest version of Events Calendar Pro that you can pass on to me? Their website says the latest version is 4.7.4, the Commons is currently using v4.6.2.

#2 Updated by Raymond Hoh almost 3 years ago

  • Status changed from In Progress to Staged for Production Release

Thanks Kristen for sending me the plugin privately.

I've just updated Events Calendar Pro in the following commit:

Hopefully that fixes things when the next maintenance release is deployed tomorrow around noon ET. Will leave this open just to verify if the plugin update worked.

#3 Updated by Boone Gorges almost 3 years ago

  • Target version changed from 1.15.6 to 1.15.7

#4 Updated by Raymond Hoh almost 3 years ago

  • Status changed from Staged for Production Release to Resolved

I can verify that the calendar page is now rendering again after updating the Events Calendar Pro plugin.

Marking as resolved.

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