CUNY Academic Commons

John Paul Hill write via Zendesk:

I'm writing about the Office of Career Planning & Professional Development's website. (https://careerplan.commons.gc.cuny.edu/)

We're having an issue with the appearance of our media player. We use the plugin Blubrry PowerPress to publish our podcast, Alumni Aloud. Recently we've noticed that the media player loads properly initially but then automatically reloads to a different display. We're less concerned with the way the forced reload looks than we are with the fact that the media player covers the line of text above it.

I've included a few screenshots to illustrate the issue. On our podcast pages, we use the PowerPress code [powerpress] to control where the media player shows up on the page. However, I don't think that the issue is in the PowerPress plugin because the display issue also shows up on our transcript pages. On our transcript pages, we use [audio src=" "] to insert the media player, and we have the same problem.

I'm hoping that the media player style is getting overwritten by something on our website's style sheet. Our child theme was copied from the Library's old website.

Later he added:
The screenshots that I included in the original request were of the following two webpages on our site:
https://careerplan.commons.gc.cuny.edu/blog/alumni-aloud-episode-41
https://careerplan.commons.gc.cuny.edu/blog/alumni-aloud-episode-01-transcript