Support #12190
closed
Site avatar in directory is not what user expects
Added by Marilyn Weber almost 5 years ago.
Updated almost 5 years ago.
Category name:
Blogs (BuddyPress)
Description
I'm not sure if this is related to the big bug. Via Zendesk:
"I am an admin for a website, and need help fixing this site icon issue. Whenever the ILETC commons website appears on the "Following" site directory page, this icon of a person appears instead of the default site icon. Is there a way to change this? "
Files
- Subject changed from icon oddity to Site avatar in directory is not what user expects
- Category name set to Blogs (BuddyPress)
- Status changed from New to Reporter Feedback
- Target version set to Not tracked
The icon currently in use is the avatar of user laurakane. The default behavior is to use the admin's avatar as the site avatar when no other icon is available, but there are some inconsistencies in the way we determine who the site admin is in this particular instance. The technical details are at https://buddypress.trac.wordpress.org/ticket/8179#ticket. For our purposes, it must be the case that (a) someone originally created the ILETC site (and was the first member and thus the presumed "admin"), and then (b) they deleted their Commons account or left the ILETC site, (c) leaving laurakane as the "ranking" member and thus the avatar fallback. We'll look at addressing this logic.
In the meantime, you can override the avatar used here by setting the site icon. https://iletc.commons.gc.cuny.edu/wp-admin/ > Appearance > Customize > General > Site Identity. You've already got a site logo but you need to also set the site icon at the bottom of this panel for it to work.
- Related to Feature #342: Blog Listing Displays User Avatars Instead of Blog Avatars added
- Status changed from Reporter Feedback to Resolved
Thanks, the admin fixed it following your instructions. Resolved.
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