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Bug #12386

Help site throwing error when publishing pages

Added by scott voth almost 2 years ago. Updated almost 2 years ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Category name:
WordPress Plugins
Target version:
Start date:
2020-02-07
Due date:
% Done:

0%

Estimated time:

Description

See attached. Getting this when I try to save or publish. Seems to be site specific. I tried on another site and publish worked.

help site error.png (13.9 KB) help site error.png scott voth, 2020-02-07 01:31 PM

History

#1 Updated by Boone Gorges almost 2 years ago

  • Target version set to 1.16.5

Taking some guesses from context:

- Are you talking about help.commons.gc.cuny.edu?
- I see a fatal error in the search log related to search-everything. I don't see other fatals that look related to help.commons, but I can't be certain because that information isn't accurately recorded in the log.

Looking at the code, I am sorta shocked to see that the search-everything plugin works in part (but not necessarily - it also works by MySQL) by contacting a third-party website, which must be a custom crawler. Doesn't seem nefarious, but it does seem terrible, especially because the third-party service appears to be totally broken. See https://wordpress.org/support/topic/update-fork/. I'm going to replace our version of the plugin with the fork.

#2 Updated by Raymond Hoh almost 2 years ago

  • Target version deleted (1.16.5)

Boone, I was just debugging this myself and came across the same conclusion about the external Zemanta ping! See https://github.com/cuny-academic-commons/cac/commit/00b86adde2a3d65d189708e715cbfac0a7c4dfc1

I'll leave you to update the plugin to the forked version :)

#3 Updated by Raymond Hoh almost 2 years ago

  • Category name set to WordPress Plugins
  • Status changed from New to In Progress
  • Assignee set to Boone Gorges
  • Target version set to 1.16.5

#4 Updated by Boone Gorges almost 2 years ago

Ha! I just ran into a merge conflict. Great minds...

#5 Updated by scott voth almost 2 years ago

Thanks! It is working now.

#6 Updated by Boone Gorges almost 2 years ago

  • Status changed from In Progress to Resolved

Thanks, all!

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