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Support #12543

User cannot find profile edit button

Added by Marilyn Weber over 1 year ago. Updated over 1 year ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Category name:
Public Portfolio
Target version:
Start date:
2020-03-13
Due date:
% Done:

0%

Estimated time:

Description

User Sarah Berger reports:

Am trying to use this site to help me get started https://help.commons.gc.cuny.edu/commons-profile-enhancements/

it says that if I'm logged in, I should see an 'edit' button to get started. I am logged in (can see avatar) but do not see any way to edit public or commons portfolio.

I am attaching 2 screen shots. ‘guide’ is captured from the help page linked below. ‘actual’ is what I see when I am logged in. You can see the absence of the edit button circled in red on the guide. That’s what I’m trying to access so that I can upload some pdfs of articles.

actual.jpeg (159 KB) actual.jpeg Marilyn Weber, 2020-03-13 04:34 PM
guide.jpeg (216 KB) guide.jpeg Marilyn Weber, 2020-03-13 04:34 PM

History

#1 Updated by Boone Gorges over 1 year ago

  • Subject changed from profile problems to User cannot find profile edit button
  • Category name set to Public Portfolio
  • Status changed from New to Reporter Feedback
  • Target version set to Not tracked

actual.jpeg shows an 'Edit Profile' button at the right, under the user photo and some other text. This is the right button, correct?

It's true that this does not match the screenshot from the documentation. cc Scott - it could be that the documentation is very old?

#2 Updated by scott voth over 1 year ago

  • Assignee set to scott voth

Yes, I will update

#3 Updated by scott voth over 1 year ago

  • Status changed from Reporter Feedback to Resolved

this is fixed

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