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Bug #12853

Download All Media throws error

Added by scott voth over 1 year ago. Updated over 1 year ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Category name:
WordPress - Media
Target version:
-
Start date:
2020-05-27
Due date:
% Done:

0%

Estimated time:

Description

When Cynthia Tobar goes to Media Library and clicks "Download All" she gets "There has been a critical error on your website. Please check your site admin email inbox for instructions."

Here is the request url that throws the error:

https://cynthiatobar.commons.gc.cuny.edu/wp-admin/upload.php?page=cac-download-all&file_name=cynthiatobar-commons-gc-cuny-edu-media-2020-05-27.zip&_wpnonce=e5947bf81b

History

#1 Updated by Boone Gorges over 1 year ago

Thanks for the ticket. It looks like Zip support was left out after our most recent PHP upgrade. I'll get in touch with IT.

#2 Updated by scott voth over 1 year ago

  • Status changed from New to Resolved

Thanks! It seems to be working now.

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