can't invite new user to group
User Pat Laurence created a commons account using her email firstname.lastname@example.org. Her username is briscoe (https://commons.gc.cuny.edu/wp-admin/users.php?s=briscoe&action=-1&new_role&bbp-new-role&bbp-bulk-users-nonce=53f8097c5f&paged=1&action2=-1&new_role2&bbp-new-role2)
I am trying to invite her to this groups - https://commons.gc.cuny.edu/groups/poets-together/ - but the invite modal won't populate her username, and using the email sparks an error.
What should I do?
Is this happening because the group was created before the username?
Thanks for any clues!
#1 Updated by Boone Gorges over 1 year ago
- Status changed from New to Reporter Feedback
It appears that she's not showing up in search results because she's never logged into the Commons, and so doesn't count as an "active" member from a technical point of view. Once she signs in once, she should show up everywhere, including the invitation modal.