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Support #13065

can't invite new user to group

Added by Marilyn Weber about 1 year ago. Updated about 1 year ago.

Status:
Resolved
Priority name:
Normal
Assignee:
-
Category name:
-
Target version:
Start date:
2020-07-17
Due date:
% Done:

0%

Estimated time:

Description

User Pat Laurence created a commons account using her email . Her username is briscoe (https://commons.gc.cuny.edu/wp-admin/users.php?s=briscoe&action=-1&new_role&bbp-new-role&bbp-bulk-users-nonce=53f8097c5f&paged=1&action2=-1&new_role2&bbp-new-role2)

I am trying to invite her to this groups - https://commons.gc.cuny.edu/groups/poets-together/ - but the invite modal won't populate her username, and using the email sparks an error.

What should I do?

Is this happening because the group was created before the username?

Thanks for any clues!

History

#1 Updated by Boone Gorges about 1 year ago

  • Status changed from New to Reporter Feedback

It appears that she's not showing up in search results because she's never logged into the Commons, and so doesn't count as an "active" member from a technical point of view. Once she signs in once, she should show up everywhere, including the invitation modal.

#2 Updated by Marilyn Weber about 1 year ago

Ah, that was probably it. Done now. Thanks a million!

#3 Updated by Boone Gorges about 1 year ago

  • Status changed from Reporter Feedback to Resolved
  • Target version set to Not tracked

Thanks for confirming!

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