Support #13116
closedsupport/send us a message link obscured
0%
Description
Sylle Graves reports:
I'm having an issue with the support/send us a message link; the message box gets hidden behind any other screen I'm in, so that I cannot type in it or send--is this a bug that others have been experiencing? It is happening on multiple browsers and PCs. Screenshot below. Hope this is helpful!
Files
Updated by Marilyn Weber over 4 years ago
- File screenshot-commons.gc.cuny.edu-2020.07.29-13_15_27.png screenshot-commons.gc.cuny.edu-2020.07.29-13_15_27.png added
uploaded screenshot
Happening to me as well - I can see the pop-up at all on Firefox using a Mac
Updated by Boone Gorges over 4 years ago
- Assignee set to Raymond Hoh
Ray, could you please look? I think you built this (though maybe I broke it :) )
Updated by Raymond Hoh over 4 years ago
- Status changed from New to In Progress
It's possible that Zendesk updated their CSS and broke something. Looking into it.
Updated by Raymond Hoh over 4 years ago
- Category name set to ZenDesk
- Status changed from In Progress to Resolved
- Target version set to 1.17.1
Zendesk did update their styles.
Should be fixed in https://github.com/cuny-academic-commons/cac/commit/9420fdc969f8aa1f1a667c261c6ffddfed7bee70.
Deployed as a hotfix.