Project

General

Profile

Support #13116

support/send us a message link obscured

Added by Marilyn Weber over 1 year ago. Updated over 1 year ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Category name:
ZenDesk
Target version:
Start date:
2020-07-29
Due date:
% Done:

0%

Estimated time:

Description

Sylle Graves reports:
I'm having an issue with the support/send us a message link; the message box gets hidden behind any other screen I'm in, so that I cannot type in it or send--is this a bug that others have been experiencing? It is happening on multiple browsers and PCs. Screenshot below. Hope this is helpful!

History

#1 Updated by Marilyn Weber over 1 year ago

uploaded screenshot

Happening to me as well - I can see the pop-up at all on Firefox using a Mac

#2 Updated by Boone Gorges over 1 year ago

  • Assignee set to Raymond Hoh

Ray, could you please look? I think you built this (though maybe I broke it :) )

#3 Updated by Raymond Hoh over 1 year ago

  • Status changed from New to In Progress

It's possible that Zendesk updated their CSS and broke something. Looking into it.

#4 Updated by Raymond Hoh over 1 year ago

  • Category name set to ZenDesk
  • Status changed from In Progress to Resolved
  • Target version set to 1.17.1

Zendesk did update their styles.

Should be fixed in https://github.com/cuny-academic-commons/cac/commit/9420fdc969f8aa1f1a667c261c6ffddfed7bee70.

Deployed as a hotfix.

Also available in: Atom PDF