Problems accessing the Commons
This isn't really a bug with the Commons, but I'm hoping you can offer some advice. I'm on the Commons pretty much every day. All of a sudden today I cannot access it (see attached screen shot). I can access the site if I turn off wifi on my phone, so it seems to be something with my network/ISP/DNS server. Any suggestions about how to solve this issue?
#1 Updated by Boone Gorges 12 months ago
- Status changed from New to Reporter Feedback
Hm, very strange. Have you noticed this with other devices connected to the same network? Is this a campus network, or are you at home? If you're at home, what is your ISP?
As a test, you might consider trying OpenDNS, at least temporarily: https://use.opendns.com/ This would help to narrow down the issue.
#4 Updated by Raymond Hoh 12 months ago
If you're using Firefox, they might have enabled DNS-over-HTTPS by default.
If DNS-over-HTTPS is enabled, try either disabling DoH or changing the DoH provider to something else:
Or if DoH isn't enabled, try enabling it as that might make the Commons resolve.
Edit - Just saw Gina's second comment about this problem happening across all devices. So this isn't specific to just Firefox. I would try rebooting your router.
#6 Updated by Boone Gorges 12 months ago
Still having the problem today, Gina? If so, could you share your IP address so that I could see whether I see anything suspicious in the access logs? (From what you've described, your requests are never getting to the Commons server in the first place, so I'm guessing there's nothing there - but it doesn't hurt to check.)