Support #14625
closed
Could you please give complete details on how to reproduce the issue? Alternatively, please try to set it up yourself, and then give me a link to the broken slide so that I can see the malfunction in action. (I tried adding a slide to the homepage slider but I don't understand how it's supposed to work in the first place.)
I'm trying myself and no luck.
Go to https://acert.commons.gc.cuny.edu/wp-admin and choose slider. They have created the slide with this image - "Connect with Hunter faculty across disciplines online". The slide doesn't show at all. I tried to see if the problem is with that image, but I think not. I went into an old slide "Use technology to support teaching and learning" and tried to replace the image there. No dice - the image stayed the same no matter what I did.
So then I tried to put one of the slides in Draft mode so that it wouldn't appear at all. It still appeared.
This could be a problem with the Slides plugin, but perhaps it's a problem with the redirection to https://acert.hunter.cuny.edu/?
I don't actually see Slides in the plugin list, but they do have something called ACERT Custom.
- Status changed from New to Reporter Feedback
Hooray - this can be closed. She writes - " in trying to find the answer to your question, I found that we were looking in the wrong place - it's the MetaSlider plug-in and not Slides that updates the slideshow on the homepage. It now works!!"
- Status changed from Reporter Feedback to Rejected
- Target version set to Not tracked
Excellent - glad we could track it down!
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