CUNY Academic Commons

From ZD:

"I am Ana, and I maintain the CCNY MFA Program in Creating Writing<https://citycollegemfa.commons.gc.cuny.edu/> website. I am writing on behalf of Professor Valladares, the program director and the website's admin. We are trying to have the feed of the Program's Facebook page, that Professor Valladares also manages, displayed on the website. I used the Custom Facebook Feed plugin but there is the following error message:

[cid:1f1d685c-1091-4588-9974-e97dd5817eed]

Is there any setting from the Commons website that prevents the feed from displaying? (We obtained the FB access token and used it with the plugin)."

I'm adding Scott to this ticket, hoping he's seen this and has a solution