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Bug #1554

User reports infinite redirect issue on blog

Added by Matt Gold over 10 years ago. Updated over 10 years ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Category name:
WordPress (misc)
Target version:
Start date:
2012-01-18
Due date:
% Done:

0%

Estimated time:

Description

When one of our users tries to log in to the Zeteo journal blog (http://zeteojournal.com/wp-admin/), she gets the following error:

This webpage has a redirect loop
The webpage at http://malsjournal.commons.gc.cuny.edu/wp-admin/ has resulted in too many redirects. Clearing your cookies for this site or allowing third-party cookies may fix the problem. If not, it is possibly a server configuration issue and not a problem with your computer.
Here are some suggestions:
Reload this webpage later.
Learn more about this problem.

I tried it and experienced the same thing. I assume that this has something to do with ticket 1501 - http://redmine.gc.cuny.edu/issues/1501

History

#1 Updated by Boone Gorges over 10 years ago

  • Status changed from Assigned to Reporter Feedback

There are a couple of bugs in the domain mapping plugin. I think I have cleared them.

#2 Updated by Matt Gold over 10 years ago

Thanks, Boone. Here's the report back from the user:

In Chrome, I'm able to log-in to the Commons/dashboard, but when I try to view the journal from the commons tool bar, I get this message: http://zeteojournal.com/?action=login&dm=02d533fc5745e6126bafdc813a375694&k=a26d8f37792612b44aabf76c081909e5&t=1969453021

"Unknown login key"

Seems to work better on Firefox. I'm able to view the journal and and access wordpress' dashboard.

#3 Updated by Boone Gorges over 10 years ago

It's not going to be possible to make the item accessible from the toolbar at the moment. See #1501.

#4 Updated by Matt Gold over 10 years ago

Okay -- so, how would you advise her to proceed? To bookmark url/wp-admin, or maybe to add the "meta" widget to the site?

#5 Updated by Boone Gorges over 10 years ago

Either of those are fine.

#6 Updated by Matt Gold over 10 years ago

Okay -- I've passed that advice on. Do we put this on hold until we can fix it or just close? Please do what you think is best.

#7 Updated by Boone Gorges over 10 years ago

I'm going to close, as the larger issue will be solved with #1501.

#8 Updated by Matt Gold over 10 years ago

Hmm. I'm having trouble access zeteojournal.com now through Mac OS X/Chrome. I've seen two things happen: a redirect group, where the call seems to bounce between a commons address and the zeteo address without resolving, and the "unknown login key" error described above. Both of these things happened when the home page of the site shows me as being logged in. Can you test when you have a chance?

#9 Updated by Boone Gorges over 10 years ago

  • Status changed from Reporter Feedback to Resolved

I made another modification that should prevent this.

#10 Updated by Matt Gold over 10 years ago

Thanks -- I can confirm that it's working now. I appreciate your help with this.

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