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Bug #16198

closed

Change role to . .

Added by Marilyn Weber 4 months ago. Updated 3 months ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Category name:
-
Target version:
Start date:
2022-06-02
Due date:
% Done:

0%

Estimated time:

Description

A user brought to my attention that "Change role to . . " on her site didn't work. Because I know this user and was in a rush, I went ahead as a super admin and made the change for her (ticket 7145 " upgrade a user (Hannah Miller) from Author to Administrator" - https://cunycommons.zendesk.com/agent/tickets/7145)

Now I have another user with the same problem. I had him add me (non super) as an Admin, and I see exactly what he means. When I am logged in as mweber here - https://jjayoersummer.commons.gc.cuny.edu/wp-admin/users.php - and I select a user then try to change their role, simply nothing happens. There is no error message, but the user I am trying to downgrade (jennifereconomos) remains as an admin.

LMK what more info you need. It's ticket 7180, if that helps - https://cunycommons.zendesk.com/agent/tickets/7180

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