Bug #18023
openAccess Isssues
0%
Description
Hi All,
We are getting a few messages on zendesk about the Commons being down. I am not seeing any issues site wide however one message was about the Segal center website:
I am getting the "The CUNY Academic Commons is experiencing technical problems. For more details, visit the Commons status blog"
when I visit this mapped domain.
Can you provide insight and/or help resolve this?
Thank you!
Updated by Boone Gorges about 1 year ago
I toggled the mapped domain off and then on, and now it appears to be working. Not sure why this would happen. Can you confirm on your end?
Updated by Boone Gorges about 1 year ago
Your message indicated that we'd received multiple reports - if you have more details to share about other instances, please do so.
Updated by Laurie Hurson about 1 year ago
Thanks Boone.
Segal site is working now. Weird issue with the mapped domain.
The other message we got in zen desk re: Commons being down:
Catherine Rogers Apr 13, 2023, 10:56 AM EDT
"Is the CUNY Commons still down? One message says it is. The other message says it's fixed. Thanks."
Not sure if this person is really a member of the commons though. I will follow up with more info once she replies.