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Bug #18431
closedOTP via email never comes
Status:
Resolved
Priority name:
Normal
Assignee:
-
Category name:
Email Notifications
Target version:
Start date:
2023-07-06
Due date:
% Done:
0%
Estimated time:
Deployment actions:
Description
Steps to reproduce¶
- Log out of https://khatchad.commons.gc.cuny.edu.
- Log in to https://khatchad.commons.gc.cuny.edu via the top-right form.
- On the OTP page, select "Backup method."
- Choose "Email."
- The prompt says, "A verification code has been sent to the email address associated with your account."
Expected Result¶
An email with the OTP arrives.
Actual Result¶
THe email never comes.
Updated by Raffi Khatchadourian 10 months ago
That's odd. I just no received it, but the headers show 8:47 pm, which is before I filed this bug. If I received it, I would have not filed the bug.
Updated by Raymond Hoh 10 months ago
- Category name set to Email Notifications
- Status changed from New to Resolved
- Target version set to Not tracked
I tested the OTP email method and I can also confirm that I receive the OTP verification email, so I'm going to mark this as resolved for now.
That's odd. I just no received it, but the headers show 8:47 pm, which is before I filed this bug. If I received it, I would have not filed the bug.
FWIW, I sometimes experience delays in receiving email from Redmine to my GMail account. Not sure if that is tangentially related, but thought it was worth noting. Raffi, if you experience additional email delays, feel free to open a new issue.
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