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Bug #18431

closed

OTP via email never comes

Added by Raffi Khatchadourian over 1 year ago. Updated over 1 year ago.

Status:
Resolved
Priority name:
Normal
Assignee:
-
Category name:
Email Notifications
Target version:
Not tracked
Start date:
2023-07-06
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

Steps to reproduce

  1. Log out of https://khatchad.commons.gc.cuny.edu.
  2. Log in to https://khatchad.commons.gc.cuny.edu via the top-right form.
  3. On the OTP page, select "Backup method."
  4. Choose "Email."
  5. The prompt says, "A verification code has been sent to the email address associated with your account."

Expected Result

An email with the OTP arrives.

Actual Result

THe email never comes.

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