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Support #19680

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JetPack

Added by Marilyn Weber 2 months ago. Updated 2 months ago.

Status:
New
Priority name:
Normal
Assignee:
-
Category name:
WordPress Plugins
Target version:
Start date:
2024-02-05
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

My name is Malkah, and I am a writing consultant at the Graduate Center's Writing Center. We are in the process of creating a newsletter, which we will send to our mailing list, and we would like to use JetPack since it is already linked to our CUNY Commons website.

Unfortunately, as our mailing list exceeds 100 recipients, we cannot use the free version of JetPack. I am writing to inquire if

1. CUNY has a paid subscription to JetPack, which we can access.
2. If CUNY does not have a paid subscription to JetPack, can we at the Writing Center purchase this subscription and still have JetPack linked to our CUNY Commons website?

Thank you and I look forward to hearing from you.

All the best,
Malkah Bressler

Actions #1

Updated by Boone Gorges 2 months ago

  • Category name set to WordPress Plugins
  • Target version set to Not tracked

We do not have an institutional Jetpack account.

The answer to question 2 should be: yes, you can go ahead and sign up for paid Jetpack services, and link that account to your Commons site. But I've copied Scott here as a watcher, as he might have more information about this.

Actions #2

Updated by Marilyn Weber 2 months ago

Before I reply to these folks, I want to make sure that their desire to use JetPack for a newsletter - which we have historically had so much trouble with - is ok.

Also, Boone, can you direct me once again to our page about installing premium versions of things?

Actions #3

Updated by Boone Gorges 2 months ago

Guidelines about "premium" products can be found at https://dev.commons.gc.cuny.edu/hosting-partner-handbook/.

In this case, though, I don't think they need any custom software on the Commons. They would be using the regular Jetpack plugin, but would be purchasing upgrades for their linked wordpress.com account.

Actions #4

Updated by Colin McDonald 2 months ago

I wanted to note, in case it helps for this case or for others down the road, that Mailchimp shut down Tinyletter in late 2023, which we used to recommend (see #11878 and #18019) for newsletters.

https://mailchi.mp/85e4c601669a/tinylettersunsetcurrent-221169

Doing a quick survey of alternatives, if JetPack newsletters continue to fail folks, here are two that seem viable:

https://buttondown.email/comparisons/tinyletter
https://docs.recur.email/pricing

The first one seems a bit more full-featured, and the creator to their credit posts their email at that link and says nonprofits can email for a discount, in the original affordable spirit of Tinyletter.

Both of these are free for the first hundred list members/recipients, and the monthly fees from there do seem reasonable.

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