Bug #2042
closedARC Website issues
0%
Description
Hi - the sidebar on the ARC website (http://research.commons.gc.cuny.edu/) lost most of its widgets recently. A freeform Text widget disappeared, and three widgets that depend on the Jetpack plugin are also gone. Going to the plugin page gives this error: "The plugin jetpack/jetpack.php has been deactivated due to an error: Plugin file does not exist."
Thanks for any help.
Updated by Matt Gold over 11 years ago
- Category name set to WordPress (misc)
- Status changed from New to Assigned
- Assignee set to Boone Gorges
- Target version set to 1.4.1
- Severity set to Normal
Updated by Matt Gold over 11 years ago
- Priority name changed from Normal to High
- Severity changed from Normal to High impact
Updated by Boone Gorges over 11 years ago
This is due to a problem with the way the 1.4 upgrade went, which broke our Jetpack installation. Fixed in https://github.com/castiron/cac/commit/42e1fecd3d3ad4e13516338cf3b41b3939aa7a9e. I'll push the fix to the production site tonight.
Chris - very sorry about this. You'll have to reactivate Jetpack. Your widgets should, at that point, reappear as you had them before. If they don't, feel free to contact me, and I'll see if I can recover them.
Updated by Boone Gorges over 11 years ago
- Status changed from Assigned to Resolved
Updated by Matt Gold over 11 years ago
Thanks so much for working on this so quickly, Boone.
Updated by Chris Caruso over 11 years ago
Yes, thanks again for the heroic service, Boone! I activated Jetpack and all my widgets came back. Everything fine now.
Updated by Boone Gorges over 11 years ago
Glad to hear it, Chris. And again, sorry for the flake.