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Support #21140

open

critical error

Added by Marilyn Weber 3 months ago. Updated 3 months ago.

Status:
New
Priority name:
Normal
Assignee:
Category name:
-
Target version:
Start date:
2024-10-01
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

Serhiy Metenko reports

"I was helping my students create websites for portfolios today and all of us received this critical error message.
I am assuming it is a server error of some sort. This error occurred after creating the site and going to the homepage.
Please let me know if there is anything that I can do to remedy this situation."

I'm getting the same thing for https://themetenkos.commons.gc.cuny.edu/

I see that there was a similar complaint four months ago - https://redmine.gc.cuny.edu/issues/20439


Files

error.PNG (38 KB) error.PNG Marilyn Weber, 2024-10-01 10:26 PM

Related issues

Related to CUNY Academic Commons - Bug #20439: Critical Error during site creationNewRaymond Hoh2024-06-04

Actions
Actions #1

Updated by Boone Gorges 3 months ago

  • Related to Bug #20439: Critical Error during site creation added
Actions #2

Updated by Boone Gorges 3 months ago

  • Assignee set to Raymond Hoh
  • Target version set to Not tracked

Yes, it's the same issue as #20439. I've updated the database to avoid the issue (changed 'stylesheet' to 'twentytwenty'). Ray, flagging you in case you can do some investigation with your logger.

Actions #3

Updated by Marilyn Weber 3 months ago

Wow, speedy work, thanks!

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