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Support #21890

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Feedzy plugin image problems

Added by Marilyn Weber 6 days ago. Updated 5 days ago.

Status:
Reporter Feedback
Priority name:
Normal
Assignee:
-
Category name:
-
Target version:
-
Start date:
2025-01-27
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

Jane Shmidt reports
"Feedzy plugin is not displaying the images I uploaded - here, under Internships: https://hunterhumbio.commons.gc.cuny.edu/explore-healthcare-careers/healthcare-administration/#apply-for-internships-and-jobs-healthcare-admin"


Files

image001.png (74.2 KB) image001.png Marilyn Weber, 2025-01-28 02:45 PM
SSL handshake failed.jpg (65.8 KB) SSL handshake failed.jpg Marilyn Weber, 2025-01-28 02:47 PM
Actions #1

Updated by Boone Gorges 5 days ago

  • Status changed from New to Reporter Feedback

Where were the images uploaded? I don't see any in the 'Internships' accordion in the WordPress Dashboard, and I don't see any in the RSS feed source https://huntercuny.joinhandshake.com/external_feeds/22222/public.rss?token=aSUfbadPp9PGjXxibYbca7pCg4zwGw0B5QseExK4tzabEYZLBC5rnA

Actions #2

Updated by Marilyn Weber 5 days ago

She replies

Here is a screenshot of what I’m seeing regarding the RSS Feed – it does not load properly:

Actions #3

Updated by Marilyn Weber 5 days ago

"Also, I am now getting the following SSL handshake failed error message when visiting the pages"

Actions #4

Updated by Boone Gorges 5 days ago

I'm unsure about the SSL error. Our host is doing some work on our server config, so it may be a temporary blip related to that.

Regarding the RSS feed, I also see the error in the Dashboard. But when the page renders on the front end, the items are there https://hunterhumbio.commons.gc.cuny.edu/explore-healthcare-careers/healthcare-administration/. The Feedzy plugin is making four separate RSS validation tests on the same page, and 3 of the 4 are succeeding. I suspect that this may be a firewall-related problem, and I've reached out to our hosts to diagnose. Please be patient while we investigate.

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