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Support #22028

closed

Advanced Views Framework plugin problem

Added by Marilyn Weber 2 months ago. Updated 2 months ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Category name:
WordPress Plugins
Target version:
Start date:
2025-02-07
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

Joseph Pentangelo

I'm writing because the Macaulay Honors College's website for Night at the Museum is displaying a number of error messages relating to the Advanced Views Framework plugin. Example pages here and here. When I view the plugin itself on the dashboard, it returns the following error message:
The templates directory is not writable. (path = /var/www/webroot/ROOT/wp-content/blogs.dir/34628/files/acf-views)
Most likely, the WordPress uploads directory is not writable.
Check and fix file permissions, then deactivate and activate back the Advanced Views plugin. If the issue persists, contact support.
I think that this probably has to do with the recent hosting switch. Can you please let me know if there are any steps we can take to fix this? We have a ton of student-generated content on there that we really don't want to lose.

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