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Bug #22033

open

glitch when trying to add new users

Added by Marilyn Weber 15 days ago. Updated 11 days ago.

Status:
New
Priority name:
Normal
Assignee:
-
Category name:
-
Target version:
Start date:
2025-02-07
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

Syelle Graves reports
I suddenly (since the migration, maybe?) can't add new users to this site https://cilc.commons.gc.cuny.edu/.

In another Commons site that I tested, dashboard, users, add new user or dashboard, users, add existing user triggers a pop-up called "Select People." But in the cilc site, the pop-up does not appear, and I get redirected to this screen https://cilc.commons.gc.cuny.edu/wp-admin/?onboarding=launch.

I cleared the cache for the third or fourth time, and took this video (https://gc-cuny-edu.zoom.us/rec/play/cb4pzIa6yg_SyFAzYvsCx-GwYhW9_GrWZBF1y0dFvqeg2QywtJhxZQBBHGmhGJiDkJ78DGB9jm6qFrRV.ROETLBW7qyP_MKfQ?canPlayFromShare=true&from=share_recording_detail&startTime=1738952587000&componentName=rec-play&originRequestUrl=https%3A%2F%2Fgc-cuny-edu.zoom.us%2Frec%2Fshare%2FH2eAT0XpuluHgv5Z3DhtAZ2UL77vdnFmu6meF7Ag0ED2_Y2HaVIBkxyRXXbWWlGp.yiyZyc9KkeQ05peC%3FstartTime%3D1738952587000) , which shows how both pathways do not give the 'add user' pop-up. The second part shows how it does work in the ILETC site!

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