Support #22061
closed
concern about someone attempting reset password multiple times
Added by Marilyn Weber 5 months ago.
Updated 5 months ago.
Description
Tabashshum Islam reports
I just want to share some concerns about notifications I am receiving. I have received 8 emails regarding someone attempting to reset my password on different days and times. I have not been very active on academic commons nor have I requested to reset. Do you have any advice?
Files
I replied "Hopefully, it's someone with a similar username making a mistake." LMK if I should amend that reply.
- Status changed from New to Rejected
- Target version set to Not tracked
Cross-referencing that IP address, which appears to be a Verizon address from Virginia, I see a number of reset-password attempts beginning at 06/Feb/2025:00:27:42 and ending at 06/Feb/2025:00:23:11. Other traffic from this IP address looks pretty typical, like a regular user browsing the site rather than a bot or some other type of attacker. So I'd guess that this is likely a user entering the wrong username. In fact, I see another user in the system with a similar user login (it's the same as the reporter's, but with some trailing digits), so it seems likely that the resets came from a user who forgot their username. I would say that there's nothing to worry about here.
Thanks, this is very reassuring.
Also available in: Atom
PDF
