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Feature #22411

closed

MX DNS additions for RBE on new cdev site

Added by Raymond Hoh 25 days ago. Updated 17 days ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Raymond Hoh
Category name:
Reply By Email
Target version:
Not tracked
Start date:
2025-03-26
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

Currently on production, we use groups.commons.gc.cuny.edu as the RBE domain.

This is used for the group email address (GROUP-SLUG@groups.commons.gc.cuny.edu), as well as for replies to various emails such as group forum threads and private messages (reply+XXX@groups.commons.gc.cuny.edu).

For the new cdev, we will need to set up a new domain for use with RBE. How does everyone feel about reply.cunyac.reclaimhosting.dev as the RBE domain?

Once we've decided on the new RBE domain, I will need to register that domain with SparkPost and then we will need to add some MX DNS records for this domain. Boone, do you have access to add these DNS records in Reclaim's dashboard? Or do we need to put in a support ticket with Reclaim for this?

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 #1

Updated by Raymond Hoh 25 days ago

Or to keep things similar to production, perhaps groups.cunyac.reclaimhosting.dev as the RBE domain?

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 #2

Updated by Boone Gorges 23 days ago

I like the idea of paralleling the production domain.

I don't have control over this DNS, so please open a ticket with Reclaim.

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 #4

Updated by Boone Gorges 20 days ago

Thanks, Ray. I've added the line to cdev's cac-env-config.php.

I've also configured YOURLS for the dev site, though note that it's pointing to production cuny.is. This probably isn't a problem, but it could result in cases where certain URLs are not available because of a name conflict.

Regarding SSH, yes, you probably need your IP added to the cdev whitelist. Could you get in touch with Reclaim about it?

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 #5

Updated by Raymond Hoh 18 days ago

Just to update the ticket, SparkPost, our current inbound email provider, no longer allows inbound domains for free accounts so that's why the new configuration does not work on new cdev.

RBE supports two other inbound providers, SendGrid and Postmark, but it's been awhile since I've looked into their offerings and whether inbound email is still available at the free tier. Will look into this. I might also do a bit of research to see if there are any new and decent providers in the marketplace and whether RBE will have to add support for another provider. Once we've decided on the new inbound provider, I'll ask Reclaim to update the MX DNS records for new cdev.

Just to note that our grandfathered inbound domains with SparkPost for commons.gc.cuny.edu and nycdh.org continue to work.

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 #6

Updated by Raymond Hoh 17 days ago

  • Status changed from New to Resolved

For cdev, I decided on using Postmark since our reply-by-email implementation already supports it (see #22467), though their free tier only supports 100 emails per month, but that should be okay for cdev.

One thing to note is I need to add forum attachments support for Postmark since I only built attachments support for SparkPost. If it is important to test RBE with forum attachments on cdev, I will work on this when a few other things are off my plate.

I also updated my list of potential inbound email providers (see the "Maybe later" section) and Forward Email looks like a good candidate if SparkPost ever decides to remove our existing inbound domains or tries to upsell us to their paid tier in order to continue using their inbound services.

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