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Bug #22541

closed

Timeout when accessing commons.gc.cuny.edu

Added by Sara Cannon 29 days ago. Updated 18 days ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Boone Gorges
Category name:
Server
Target version:
Not tracked
Start date:
2025-04-10
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

I got a cloudflare timeout page when trying to access the site tonight. After a refresh, the site loaded but was slow to do so.

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 #1

Updated by Boone Gorges 18 days ago

  • Category name set to Server
  • Status changed from New to Resolved
  • Target version set to Not tracked

We've been in communication with Reclaim about this overnight outage. It appears to be due to backup routines. The Reclaim team has made modifications to the backup schedule, which appears to have helped with the issue. Tentatively closing.

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