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Bug #2276

Commons Document Remains Locked Even Though Untouched for Day+

Added by Jen Jack Gieseking almost 9 years ago. Updated almost 9 years ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Category name:
-
Target version:
-
Start date:
2012-11-19
Due date:
% Done:

0%

Estimated time:

Description

Steve Brier has had this document (http://commons.gc.cuny.edu/groups/arc-inequalities-seminar/docs/inequalities-course-calendar/) open for nearly a day--so long he doesn't remember opening it. However, the document has remained locked to Steve and none of the rest of us can access it to edit it. Can the lock time out for inactivity?
Thanks!!


Related issues

Related to CUNY Academic Commons - Bug #1542: Group Docs LockedResolved2012-01-13

History

#1 Updated by Matt Gold almost 9 years ago

  • Status changed from New to Resolved
  • Assignee set to Matt Gold

Hi Jen,

This is a known bug (http://redmine.gc.cuny.edu/issues/1542) that sometimes occurs when people close a window while working on a doc without saving/exiting. Just FYI until we fix it, group admins can force-cancel the lock by clicking on the lock message and following the directions there. I've done that in this case, so you should be all set.

Best,

Matt

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