CUNY Academic Commons

Do you know of any free alternatives?

Please add Syelle Graves to this ticket as a watcher.

She replies:
I just now submitted a test entry through the form which is located here https://weauthors.commons.gc.cuny.edu/submit/, and it did not coming through--the entry I submitted does not show in the list of gravity form entries or the list of post drafts.

The form is still active and I can't see any changes made to it that might be preventing submissions https://weauthors.commons.gc.cuny.edu/wp-admin/admin.php?id=1&page=gf_edit_forms. Could you try a test submission and confirm that you can recreate the bug?

Best,

~
Syelle Graves, PhD | hear my first name

When I clicked on the link she provided, I see a warning which says "This form has legacy markup enabled, which may prevent some new features from functioning.

Legacy markup will be removed from Gravity Forms in version 3.1.0, and then all forms will use modern markup. We recommend updating this form's settings to use modern markup."

I just now submitted a test entry through the form which is located here https://weauthors.commons.gc.cuny.edu/submit/, and it did not coming through--the entry I submitted does not show in the list of gravity form entries or the list of post drafts.

I tried a test submission and it went through OK. See https://weauthors.commons.gc.cuny.edu/wp-admin/admin.php?id=1&page=gf_entries

Syelle, if you're still having problems, please share some more precise information about how you're submitting:

1. Are you logged into the Commons? If so, with what user?
2. Exactly what are you entering into the form? Perhaps you can take a screenshot or a screencast.
3. Are you getting a success message after submission? Please share a screenshot.
4. Please take note of the precise time when you are testing, so that I can check the access logs.

I think I solved it. All in Chrome, I submitted a test entry logged out (the way most of these students use the form) and it was not received (again). I logged in and submitted a test entry, and it was received.

So I checked the form settings, and under Anti-spam honeypot > If the honeypot flags a submission as spam: > "Do not create an entry" radio was selected. I changed the setting to "Create an entry and mark it as spam," logged out, did one more test entry, and this submission was received (though not marked as spam). I did an additional test logged out, in Firefox, which was successful.

Funny note that I got different submission confirmation messages--a custom message when it did go through, after I changed the form setting ("Thank you for submitting your writing! Your instructor will publish it on the website soon.") and the generic message when it did not go through.

I'll reply to the email thread and ask the instructor to request that her students try the form again. I can come back to this ticket with an update when I get one from her.

Thanks for the sleuthing, Syelle!

:)