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Support #22925

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events Feed Not Working

Added by Marilyn Weber 2 days ago. Updated about 17 hours ago.

Status:
New
Priority name:
Normal
Assignee:
-
Category name:
-
Target version:
-
Start date:
2025-06-12
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

Jane Shmidt reports:
I’m afraid I noticed a new issue of the website today. The RSS feed for events is not working. I was using Feedzy for this feed, so I decided to try the native RSS block, and that’s not working either.

Attached is a screenshot of the error messages for both types of blocks using the same feed link. Please advise.


Files

Screenshot 2025-06-12 165615.jpg (30.5 KB) Screenshot 2025-06-12 165615.jpg Marilyn Weber, 2025-06-12 04:56 PM
image002.png (278 KB) image002.png Marilyn Weber, 2025-06-13 07:37 PM
Actions #1

Updated by Boone Gorges 1 day ago

Without specific URLs it's hard for me to reproduce and confirm the issue. But, by the looks of the screenshot, my guess is that this is because the URL being entered is from the "non-mapped" hunterhumbio.commons.gc.cuny.edu, while the page in which you're trying to embed uses the "mapped" https://humbiocie.hunter.cuny.edu/. Try instead embedding the feed from URL https://humbiocie.hunter.cuny.edu/events/feed/

Actions #2

Updated by Marilyn Weber 1 day ago

Thanks - passed this along

Actions #3

Updated by Marilyn Weber about 23 hours ago

She replies: "I’m afraid I tried that and got the same error."

Also, can you add Laurie to this as a watcher? Thanks!

Actions #4

Updated by Boone Gorges about 23 hours ago

Sorry to hear it's not working. In order to provide further assistance, I'll need more specifics about the URLs being accessed (particularly for editing).

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