Support #22954
closedBellows Accordion Menu not working
0%
Description
Site: https://learningmindsets.commons.gc.cuny.edu/
The admin of this site reports that the collapsible menu in the sidebar is no longer working. Attached are the before/after screenshots. I tried to figure it out but couldn't. It seems that this happened after the migration. Adding Laurie as a watcher as she has also looked into the problem.
Files
Updated by Raymond Hoh about 1 month ago
- Status changed from New to Reporter Feedback
The accordion in the sidebar is working for me. Tested in both Chrome and Firefox on the desktop.
Try asking the user to purge their browser cache or force a hard refresh: https://help.gavel.io/articles/how-to-do-a-hard-refresh-in-any-browser
Updated by scott voth about 1 month ago
Thanks Ray. It is now working for me and I didn't even clear my cache. I let the member know.
Updated by scott voth about 1 month ago
It seems that the issue was theme related. The member switched to the Academia theme, and the menu started working. The original theme was Syndney - where it doesn't work.
Updated by Laurie Hurson about 1 month ago
Following up to note that user has changed to new a theme, and the issue is no longer present. we can close the ticket.
Thanks Ray!
Updated by Raymond Hoh about 1 month ago
- Status changed from Reporter Feedback to Rejected
- Target version set to Not tracked
Thanks all! Closing this one out.