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Support #23441

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Commons blocked from my GC office computer using Firefox,

Added by Marilyn Weber 2 months ago. Updated 24 days ago.

Status:
Abandoned
Priority name:
Normal
Assignee:
-
Category name:
-
Target version:
Start date:
2025-09-11
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

Via Keeping - Roxanne Shirazi, GC librarian writes,
When I try to access Commons sites from my GC office computer using Firefox, I get this error message:

You are currently viewing from a blocked IP address or country.
Technical Details
Location: US
IP: 146.96.33.110
Ray ID: 97d0eceaebd0862e

I'm able to view the site in Chrome. I tried disabling Firefox's enhanced tracking protection but that did not work.

The two sites I tried (and failed, in Firefox) to access are: https://gclibrary.commons.gc.cuny.edu and https://darcdigitalarchiveresearchcollective.commons.gc.cuny.edu/


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image.png (35.5 KB) image.png Marilyn Weber, 2025-09-12 11:17 AM
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