Support #23949
open
Instructions to share with users to delete their own account
Added by Matt Gold 8 days ago.
Updated 7 days ago.
Description
Hi Ray,
I've been asked by someone to remove their profile page. In looking through the menu system, I can see a way to change privacy/visibility settings on the profile page, so I'll share that with them.
But if they want to delete the profile, I'd like to offer that option, too. The problem is that I don't see how to do that. When I go to my own profile and click settings, I don't see any options there for deleting my account . .. but perhaps that because I am a sitewide admin?
If you know how to do it, please let me know so that I can pass that option on to the user. thank you!!!
Files
Hi Matt,
If the user still remembers their username and password, tell the user to login. Next, hover over (or if on mobile, click) the "Howdy, USERNAME" menu and navigate to the "Settings > Delete Account" menu item. This should take the user to a page to delete their account. I've also attached a screenshot of this menu item.
Let me know if that page is working or not.
If the user does not remember their username and password, let me know and I can delete their account for them.
Thank you, Ray. Do you know why I wouldn't see a Delete Account when I explored this? My own screenshot is attached. is it because I'm a site-wide admin?
Yes, it's because you're an administrator. This is to prevent accidental removal of administrator accounts in WordPress.
Got it. Thanks and I will share these instructions iwt hteh user. Thank you for your help!!
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