CUNY Academic Commons

Thanks for the report, Maura. Have you received email notifications from any other groups since then? I just tested one and they're working just fine. My hunch is that there was a hiccup in commons.gc.cuny.edu email yesterday morning, but that the hiccup was temporary.

I just sent an invite for you to join a test group. Would you mind joining and posting to the forum? That way we can see if it's a system problem.

Yeah, could be. I posted 3 messages on the LILAC forum (all responses to preexisting topics) and only got 1 email message.

Just joined + posted in the test group -- will keep you posted. I've got a class from 10-11:30ish so I'll be offline for a bit but back afterward. Thanks Boone!

Thanks, Maura. I got the email notifications of your forum posts just fine - so if you didn't, it might be an issue with your account. Let me know what happens!

Hi Boone, I got the test group email okay, but went back to the LILAC group and posted another test message in the forum and that one has not arrived. Luke is on the LILAC group and said there's no email for him today, either.

I'm not certain if I have solved the problem or not, but here's what happened. I put a mail stop in place, so that I could do some testing (I was going to try to generate a list of the email addresses in the group instead of sending emails to those addresses). I came up with a blank list, as if the group didn't have any members. Then I did some other testing, tracing it back up the line. As I came back down through the function, I couldn't find the problem. But when I switched the testing mechanisms off for one final test, the email actually got sent. Maura, did you get the 'test' email?

It's possible - though I can't explain why this would happen - that something was gumming up the works in that particular group, and that I managed to clear up the problem. This is a total shot in the dark :)

On a side note, it's quite hard to troubleshoot email problems, without risking spamming people!

Hi Boone, I did get the test 3 email. I can try tomorrow to think up a seemingly real something to post so we can check again, if that would be helpful? (to avoid spam) Thanks!

That's a great idea, Maura. Let me know what happens!

Hi Boone, I posted something this morning (just another test message, couldn't think of anything semi-real) and haven't gotten anything yet. So strange!

Thanks very much for the update, Maura. Email notifications are rolling in from all over the site, which makes me think that it's not a super widespread issue; and I was able to post something to the LILAC group and have the email go out. So I'm left to conclude that this has something to do with your account :) I'm going to email you with an idea I have for testing.

Will do -- thanks Boone!

Thanks Boone. Now that you mention it, this issue hasn't recurred in a while (to my knowledge). I will keep an eye on it and let you know if there's anything new.