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Support #2852

domain mapping

Added by Paul Hebert over 5 years ago. Updated about 5 years ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Category name:
Domain Mapping
Target version:
Start date:
2013-10-29
Due date:
% Done:

0%

Estimated time:

Description

Hi, I need to map plhebert.com to my wordpress blog (plhebert). I've set the A name records and added the name to the domain mapping settings in Wordpress. Now, I cannot access the page nor the dashboard. I've had this happen before when I was setting up meetalexander.com and it was fixed relatively quickly, but I wasn't given an explanation so I'm not sure if I'm doing something wrong or if there's just something that needs to be done on the Commons admin side. Thank you!

History

#1 Updated by Matt Gold over 5 years ago

  • Status changed from New to Assigned
  • Assignee set to Boone Gorges

#2 Updated by Boone Gorges over 5 years ago

  • Assignee changed from Boone Gorges to Matt Gold
  • Target version set to Not tracked

In order for mapped domains to work, something needs to be done to our Apache configuration. I'm not sure if that involves creating a new virtual host, or what - André used to take care of it. Matt, I think you'll need to open a ticket with IT.

#3 Updated by Matt Gold over 5 years ago

On it.

#4 Updated by Matt Gold over 5 years ago

  • Status changed from Assigned to Reporter Feedback

Hi Paul -- you should be all set. Please confirm that the redirect is working as you expect. Thanks.

#5 Updated by Matt Gold over 5 years ago

Hi Paul -- can you confirm that this is now working as expected? Thanks

#6 Updated by Paul Hebert over 5 years ago

Yes, it's now working. The blank page error seems to have been related to the page title. Everything is working now.

Thank you!

#7 Updated by Boone Gorges about 5 years ago

  • Tracker changed from Bug to Support
  • Category name set to Domain Mapping
  • Status changed from Reporter Feedback to Resolved

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