Support #2852
closeddomain mapping
0%
Description
Hi, I need to map plhebert.com to my wordpress blog (plhebert). I've set the A name records and added the name to the domain mapping settings in Wordpress. Now, I cannot access the page nor the dashboard. I've had this happen before when I was setting up meetalexander.com and it was fixed relatively quickly, but I wasn't given an explanation so I'm not sure if I'm doing something wrong or if there's just something that needs to be done on the Commons admin side. Thank you!
Updated by Matt Gold over 10 years ago
- Status changed from New to Assigned
- Assignee set to Boone Gorges
Updated by Boone Gorges over 10 years ago
- Assignee changed from Boone Gorges to Matt Gold
- Target version set to Not tracked
In order for mapped domains to work, something needs to be done to our Apache configuration. I'm not sure if that involves creating a new virtual host, or what - André used to take care of it. Matt, I think you'll need to open a ticket with IT.
Updated by Matt Gold over 10 years ago
- Status changed from Assigned to Reporter Feedback
Hi Paul -- you should be all set. Please confirm that the redirect is working as you expect. Thanks.
Updated by Matt Gold about 10 years ago
Hi Paul -- can you confirm that this is now working as expected? Thanks
Updated by Paul Hebert about 10 years ago
Yes, it's now working. The blank page error seems to have been related to the page title. Everything is working now.
Thank you!
Updated by Boone Gorges almost 10 years ago
- Tracker changed from Bug to Support
- Category name set to Domain Mapping
- Status changed from Reporter Feedback to Resolved