Problems with Word.doc downloads in FF
A member just reported a second instance where he was unable to download a word.docx using Firefox. It downloaded fine in IE, but seems to revert to a zip folder when users try to download with Firefox. He was using version 24.
- Status changed from New to Assigned
- Assignee set to Boone Gorges
Hi Sarah -- had this file been uploaded to a group? Can you point us to it?
Works OK for me - Sarah, can you share more info about the OS?
- Target version set to Not tracked
- Category name set to Group Files
- Status changed from Assigned to Reporter Feedback
Ping. Sarah, did you ever hear back from the user on this one? If not, I suggest that we close this ticket and reopen only if it comes up again. Thanks!
- Status changed from Reporter Feedback to Rejected
Still working for me, so I'm going to reject the ticket. Sarah, please feel free to reopen if you hear more reports.
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