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Bug #2854

closed

Problems with Word.doc downloads in FF

Added by Sarah Morgano about 11 years ago. Updated almost 9 years ago.

Status:
Rejected
Priority name:
Normal
Assignee:
Boone Gorges
Category name:
Group Files
Target version:
Not tracked
Start date:
2013-10-29
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

A member just reported a second instance where he was unable to download a word.docx using Firefox. It downloaded fine in IE, but seems to revert to a zip folder when users try to download with Firefox. He was using version 24.

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 #1

Updated by Matt Gold about 11 years ago

  • Status changed from New to Assigned
  • Assignee set to Boone Gorges

Hi Sarah -- had this file been uploaded to a group? Can you point us to it?

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 #3

Updated by Boone Gorges about 11 years ago

Works OK for me - Sarah, can you share more info about the OS?

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 #4

Updated by Boone Gorges about 11 years ago

  • Target version set to Not tracked
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 #5

Updated by Boone Gorges over 10 years ago

  • Category name set to Group Files
  • Status changed from Assigned to Reporter Feedback

Ping. Sarah, did you ever hear back from the user on this one? If not, I suggest that we close this ticket and reopen only if it comes up again. Thanks!

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 #6

Updated by Boone Gorges almost 9 years ago

  • Status changed from Reporter Feedback to Rejected

Still working for me, so I'm going to reject the ticket. Sarah, please feel free to reopen if you hear more reports.

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