Project

General

Profile

Bug #2854

Problems with Word.doc downloads in FF

Added by Sarah Morgano over 5 years ago. Updated about 3 years ago.

Status:
Rejected
Priority name:
Normal
Assignee:
Category name:
Group Files
Target version:
Start date:
2013-10-29
Due date:
% Done:

0%

Estimated time:

Description

A member just reported a second instance where he was unable to download a word.docx using Firefox. It downloaded fine in IE, but seems to revert to a zip folder when users try to download with Firefox. He was using version 24.

History

#1 Updated by Matt Gold over 5 years ago

  • Status changed from New to Assigned
  • Assignee set to Boone Gorges

Hi Sarah -- had this file been uploaded to a group? Can you point us to it?

#3 Updated by Boone Gorges over 5 years ago

Works OK for me - Sarah, can you share more info about the OS?

#4 Updated by Boone Gorges over 5 years ago

  • Target version set to Not tracked

#5 Updated by Boone Gorges almost 5 years ago

  • Category name set to Group Files
  • Status changed from Assigned to Reporter Feedback

Ping. Sarah, did you ever hear back from the user on this one? If not, I suggest that we close this ticket and reopen only if it comes up again. Thanks!

#6 Updated by Boone Gorges about 3 years ago

  • Status changed from Reporter Feedback to Rejected

Still working for me, so I'm going to reject the ticket. Sarah, please feel free to reopen if you hear more reports.

Also available in: Atom PDF