Bug #2854

Problems with Word.doc downloads in FF

Added by Sarah Morgano about 8 years ago. Updated almost 6 years ago.

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Group Files
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A member just reported a second instance where he was unable to download a word.docx using Firefox. It downloaded fine in IE, but seems to revert to a zip folder when users try to download with Firefox. He was using version 24.


#1 Updated by Matt Gold about 8 years ago

  • Status changed from New to Assigned
  • Assignee set to Boone Gorges

Hi Sarah -- had this file been uploaded to a group? Can you point us to it?

#3 Updated by Boone Gorges about 8 years ago

Works OK for me - Sarah, can you share more info about the OS?

#4 Updated by Boone Gorges about 8 years ago

  • Target version set to Not tracked

#5 Updated by Boone Gorges over 7 years ago

  • Category name set to Group Files
  • Status changed from Assigned to Reporter Feedback

Ping. Sarah, did you ever hear back from the user on this one? If not, I suggest that we close this ticket and reopen only if it comes up again. Thanks!

#6 Updated by Boone Gorges almost 6 years ago

  • Status changed from Reporter Feedback to Rejected

Still working for me, so I'm going to reject the ticket. Sarah, please feel free to reopen if you hear more reports.

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