Multiple listings of account in BP group
One of our members (see email for identity) reports that he joined a group, but now seems himself listed twice there. This may be related to an earlier ticket in which this person reported getting multiple notifications of group activities.
#1 Updated by Boone Gorges over 8 years ago
- Status changed from Assigned to Resolved
- Target version set to Not tracked
The only cases where I've seen this happen is where people have invited themselves to groups, or unjoined and joined, or some other funny business. Generally, it's nearly impossible for me troubleshoot this kind of problem without being able to reproduce it.
For this case, I have removed the duplicate group membership.
#3 Updated by Boone Gorges over 8 years ago
There was one other one, which I also corrected.
If this happens again, please open another ticket, and I will investigate further. It's possible for me to write something that will crawl through and correct all instances of double-membership, though I'd rather not if it's not a common issue.
#6 Updated by Boone Gorges over 8 years ago
Those menus are cached by WordPress. Since I deleted the item manually, it's possible that WP didn't know to reset the cache. The member should either wait a few days for the server cache to clear, or try joining and immediately unjoining a group, which should kickstart the cache deletion.