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Bug #3363

closed

Jetpack Twitter & Facbook Widgets Not Working

Added by Marilynn Johnson over 9 years ago. Updated about 8 years ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Boone Gorges
Category name:
WordPress Plugins
Target version:
Not tracked
Start date:
2014-08-06
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

Hello Commons Team! I've noticed that my Jetpack Twitter & Facebook widgets have stopped working lately on my http://swipanalytic.org/ commons site. They were fine for many months and are working in another theme so I think they have been configured properly. I poked around with a few things but wasn't able to fix it. Any ideas of what the problem might me? Thanks! Marilynn (Philosophy Social Media Fellow)

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 #1

Updated by Boone Gorges over 9 years ago

  • Category name set to WordPress Plugins
  • Status changed from New to Reporter Feedback
  • Assignee set to Boone Gorges
  • Target version set to Not tracked

Hi Marilynn - Sorry for the delay in responding - it looks like email notifications for Redmine were down for a while.

A bit of research shows that sometimes some of the relevant settings can be lost during the theme switch process. http://wordpress.org/support/topic/facebook-and-twitter-feeds-are-going-1?replies=3 Can you verify in Appearance > Widgets that the settings are as they seem like they ought to be?

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 #2

Updated by Boone Gorges about 8 years ago

  • Status changed from Reporter Feedback to Resolved

Hi Marilynn - I'm cleaning up some old tickets. I'm hopeful that you managed to get this to work, but if you did not, please respond here with some more details on where things stand. Thanks.

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 #3

Updated by Marilynn Johnson about 8 years ago

Hi Boone -- Yes, this seems to be fixed now. Thanks!

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