Project

General

Profile

Bug #3583

RBE error message

Added by Matt Gold over 4 years ago. Updated over 4 years ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Category name:
Reply By Email
Target version:
Start date:
2014-10-20
Due date:
% Done:

0%

Estimated time:

Description

Got a few messages today saying that replies by email could not be posted. Messages seemed to post without a problem. Screenshot attached.

History

#1 Updated by Matt Gold over 4 years ago

Just wanted to note that I've received this error again

#2 Updated by Raymond Hoh over 4 years ago

  • Status changed from Assigned to Resolved
  • Target version set to 1.7.3

This can happen when our email template plugin encounters a parsing error, which stops RBE from marking the email as read. This leads to the misnomer email being sent out on the next RBE run.

I've made some adjustments in commit 1e0d162, which should help mitigate these problems.

Going to mark as resolved, but if this happens again, please re-open.

#3 Updated by Matt Gold over 4 years ago

thank you, Ray!

Also available in: Atom PDF