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Support #3603

closed

Domain Mapping Request - CERG

Added by scott voth over 9 years ago. Updated over 9 years ago.

Status:
Resolved
Priority name:
Normal
Assignee:
scott voth
Category name:
Domain Mapping
Target version:
Not tracked
Start date:
2014-10-26
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

Hi - This is a new domain mapping request from Bijan Kimiagar () who is migrating his site to the Commons.
Domain You Want to Map: http://cergnyc.org
Target URL : http://cerg.commons.gc.cuny.edu
Go Live Date: November 1st 2014

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 #1

Updated by Matt Gold over 9 years ago

  • Status changed from New to Assigned
  • Assignee set to Matt Gold

Thanks, Scott -- I've made the request of IT

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 #2

Updated by Boone Gorges over 9 years ago

  • Target version set to Not tracked
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 #3

Updated by Matt Gold over 9 years ago

IT reports that this has been completed. Boone, can you please test? Thank you.

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 #4

Updated by Boone Gorges over 9 years ago

I can't tell whether it's correctly configured on the GC end because it appears that the DNS has not been changed. Scott, could you get in touch with the requester to make sure they've made the proper config changes at their registrar?

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 #5

Updated by scott voth over 9 years ago

Just got a response from Bijan. He has not made changes on his side yet - waiting for his team to give final green light - he expects to go live on Nov 7.

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 #6

Updated by Boone Gorges over 9 years ago

  • Status changed from Assigned to Reporter Feedback
  • Assignee changed from Matt Gold to scott voth

Ah, gotcha. That sounds good. I've made the necessary changes on our end in advance, so that the switchover should be smooth when the time comes (though it won't be testable until then).

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 #7

Updated by scott voth over 9 years ago

Here is an email I got from Bijan this afternoon:

"Here is the update.

I changed the CNAME alias via GoDaddy to point to commons.gc.cuny.edu, but cerg.commons.gc.cuny is redirecting to our old site hosted on the Graduate Center web server.

In the past I have linked the domain name to a new host by changing the name servers, and when I talked to GoDaddy support about the CNAME issue earlier this morning, they did not know how to help.

Any suggestions?"

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 #8

Updated by Boone Gorges over 9 years ago

cerg.commons.gc.cuny.edu directs to their old server because I've mapped the domain on the Commons - so the Commons redirects cerg.commons to cergnyc.org, which is hosted externally. So that explains that. As for the CNAME record, all I can really tell is that the domain is currently resolving to 146.96.128.48. Maybe they have conflicting A and CNAME records? I'm afraid this is more of a question for the registrar (GoDaddy).

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 #9

Updated by scott voth over 9 years ago

  • Status changed from Reporter Feedback to Resolved

This is working now

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