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Bug #3608

Group email plain-text formatting problem

Added by Matt Gold almost 5 years ago. Updated almost 5 years ago.

Status:
Resolved
Priority name:
High
Assignee:
Category name:
Email Notifications
Target version:
Start date:
2014-10-27
Due date:
% Done:

0%

Estimated time:

Description

Hi Ray,

Someone just told me that this message -- https://commons.gc.cuny.edu/groups/digital-humanities-initiative/forum/topic/fwd-job-manager-of-collection-informationdigital-media-the-metropolitan-museum-of-art/ -- which I posted via email, created the following email notification for a user. The notification looked absolutely fine to me when I received it in my own inbox (I've attached as a screenshot of that).

My guess is that this has something to do with the user's email system -- and the school in question is LAGCC, which we've had problems with before.

--

Hi Matt,

Hope you are well these days! Just a heads up that your last few emails via the Commons have been appearing to me like this (please see below). This is the complete text I received from the notification of your topic, so it seems like something's up. Happened a couple of times towards the end of last week, too.

Best wishes,
Priscilla

CUNY Academic Commons <> 10/27/2014 11:16 AM >>>


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
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Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:15 am
For any requests, please contact


Email sent October 27, 2014 @ 11:16 am
For any requests, please contact


Email sent October 27, 2014 @ 11:16 am
For any requests, please contact


Email sent October 27, 2014 @ 11:16 am
For any requests, please contact


Email sent October 27, 2014 @ 11:16 am
For any requests, please contact


Email sent October 27, 2014 @ 11:16 am
For any requests, please contact


Email sent October 27, 2014 @ 11:16 am
For any requests, please contact


Email sent October 27, 2014 @ 11:16 am
For any requests, please contact


Email sent October 27, 2014 @ 11:16 am
For any requests, please contact


Email sent October 27, 2014 @ 11:16 am
For any requests, please contact


Email sent October 27, 2014 @ 11:16 am
For any requests, please contact


Email sent October 27, 2014 @ 11:16 am
For any requests, please contact


Email sent October 27, 2014 @ 11:16 am
For any requests, please contact


Email sent October 27, 2014 @ 11:16 am
For any requests, please contact


Email sent October 27, 2014 @ 11:16 am
For any requests, please contact


Email sent October 27, 2014 @ 11:16 am
For any requests, please contact


Email sent October 27, 2014 @ 11:16 am
For any requests, please contact


Email sent October 27, 2014 @ 11:16 am
For any requests, please contact


Email sent October 27, 2014 @ 11:16 am
For any requests, please contact


Email sent October 27, 2014 @ 11:16 am
For any requests, please contact


Email sent October 27, 2014 @ 11:16 am
For any requests, please contact


Email sent October 27, 2014 @ 11:16 am
For any requests, please contact


Email sent October 27, 2014 @ 11:16 am
For any requests, please contact


Email sent October 27, 2014 @ 11:16 am
For any requests, please contact


Email sent October 27, 2014 @ 11:16 am
For any requests, please contact


Email sent October 27, 2014 @ 11:16 am
For any requests, please contact


Email sent October 27, 2014 @ 11:16 am
For any requests, please contact


Email sent October 27, 2014 @ 11:16 am
For any requests, please contact


Email sent October 27, 2014 @ 11:16 am
For any requests, please contact


Email sent October 27, 2014 @ 11:16 am
For any requests, please contact


Email sent October 27, 2014 @ 11:16 am
For any requests, please contact


Email sent October 27, 2014 @ 11:16 am
For any requests, please contact


Email sent October 27, 2014 @ 11:16 am
For any requests, please contact


Email sent October 27, 2014 @ 11:16 am
For any requests, please contact


Email sent October 27, 2014 @ 11:16 am
For any requests, please contact


Email sent October 27, 2014 @ 11:16 am
For any requests, please contact


Email sent October 27, 2014 @ 11:16 am
For any requests, please contact


Email sent October 27, 2014 @ 11:16 am
For any requests, please contact


Email sent October 27, 2014 @ 11:16 am
For any requests, please contact


Email sent October 27, 2014 @ 11:16 am
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Email sent October 27, 2014 @ 11:16 am
For any requests, please contact

Screen Shot 2014-10-27 at 12.41.05 PM.png (150 KB) Screen Shot 2014-10-27 at 12.41.05 PM.png Matt Gold, 2014-10-27 12:45 PM
commons-post.pdf (61.7 KB) commons-post.pdf Matt Gold, 2014-10-27 09:51 PM

History

#1 Updated by Raymond Hoh almost 5 years ago

Thanks for the report, Matt.

It doesn't appear to be a problem with RBE, but rather our custom plugin to support both plain-text and HTML email.

Matt, can you verify by checking the plain-text version of the bbPress topic email in your email client?

#2 Updated by Matt Gold almost 5 years ago

Good point, Ray. Attached is what I see when I select "Show original" in Gmail, which appears to be the way to see the plain text version. From what I can tell, you are right.

#3 Updated by Raymond Hoh almost 5 years ago

  • Subject changed from RBE formatting problem to Group email plain-text formatting problem
  • Category name changed from Reply By Email to Email Notifications
  • Target version set to 1.7.3

I've had a chance to look into this.

The problem appears to have occurred when we updated the WP Better Emails plugin to v2.7, which broke our custom plain-text formatting.

I've applied a hotfix for now in commit 8f5589e

#4 Updated by Matt Gold almost 5 years ago

Great - thanks, Ray.

#5 Updated by Raymond Hoh almost 5 years ago

  • Status changed from Assigned to Resolved

Forgot to mark this as resolved. If there are still issues, please feel free to reopen.

Also, I'm trying to get in touch with the plugin author of WP Better Emails so I can send a patch, but for now, the hotfix will do.

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