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Bug #451

Members Unable to Upload Documents to Groups

Added by Matt Gold about 8 years ago. Updated about 8 years ago.

Status:
Resolved
Priority name:
High
Assignee:
Category name:
BuddyPress (misc)
Target version:
Start date:
2010-12-08
Due date:
% Done:

0%

Estimated time:

Description

We've had two reports of members being unable to upload documents to groups. Here is one such report:

Hi,
I've been trying to upload a Word document on the Improving Math Learning group page, but it says:

There was a problem saving your file, please try again.

I've done this many times and this is my first time to get this message.
Any suggestions? Thank you so much for your help!

History

#1 Updated by Matt Gold about 8 years ago

One of these two members now reports that she was able to upload a doc to one group and not the other. She is still unable to upload a doc to the Math Learning group.

#2 Updated by Boone Gorges about 8 years ago

Looks like some permissions funkiness in the group documents directory. I've contacted André about it.

#3 Updated by Boone Gorges about 8 years ago

  • Target version changed from 1.1.1 to Not tracked

#4 Updated by Boone Gorges about 8 years ago

  • Status changed from Assigned to Resolved

This has been fixed.

#5 Updated by Matt Gold about 8 years ago

Awesome -- thanks. I have notified the members who reported the problem.

#6 Updated by Sarah Morgano about 8 years ago

Sorry to be a thorn here, but I'm still unable to upload a document to the ePortfolio group using Firefox or IE8.

#7 Updated by Sarah Morgano about 8 years ago

UPDATE: I was able to upload a document in the "Documents" section, but not via the forum.

Best,

Sarah

#8 Updated by Matt Gold about 8 years ago

Just had the same experience as Sarah. Screenshot of failed attempt to upload a doc to a group attached. Want me to open a separate ticket for the forum issue?

#9 Updated by Matt Gold about 8 years ago

Also: apparently, a forum post with a failed attachment does not send out an email notification of the posting.

#10 Updated by Boone Gorges about 8 years ago

Forum attachments are different. Different ticket please

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