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Support #4745

closed

Lost admin access to ARC site

Added by Chris Caruso over 8 years ago. Updated about 8 years ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Boone Gorges
Category name:
WordPress (Permissions)
Target version:
Not tracked
Start date:
2015-10-06
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

Hi, I don't know why, but this morning I discovered that I no longer have admin access to the ARC Commons site:

http://arc.commons.gc.cuny.edu/

Can you please restore my account to Administrator access?

Thank you,

Chris

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 #1

Updated by Matt Gold over 8 years ago

  • Status changed from New to Assigned
  • Assignee set to Boone Gorges

Thanks, Chris. I can fix this but I want Boone to take a look

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 #2

Updated by Boone Gorges over 8 years ago

  • Category name set to WordPress (Permissions)
  • Target version set to Not tracked

Thanks for waiting, Matt. I've collected a few clues about how this happened, so I can investigate independently. Chris, you've been promoted to administrator.

I'm leaving this ticket open so I'll have someplace to leave notes about whatever I may find.

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 #3

Updated by Chris Caruso over 8 years ago

Thanks! I'm back in.

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 #4

Updated by Boone Gorges about 8 years ago

  • Status changed from Assigned to Resolved
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