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Support #5372

Request to reset password

Added by Sarah Morgano about 3 years ago. Updated about 3 years ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Category name:
-
Target version:
-
Start date:
2016-03-24
Due date:
% Done:

0%

Estimated time:

Description

One of our more recent members has been trying to reset her password so she can confirm her acceptance into one of GC's PhD programs, but when she clicks the password reset link in her email it gives her the following message: "Please enter your username or email address. You will receive a link to create a new password via email. Your password reset link appears to be invalid. Please request a new link below." She said she has tried multiple times.

I just tried to reset my password and it worked for me so I'm not sure what's going on. In any case, can you please reset her password? Her email is:

History

#1 Updated by Matt Gold about 3 years ago

  • Status changed from New to Resolved
  • Assignee set to Matt Gold

I'll take care of this

#2 Updated by Sarah Morgano about 3 years ago

Thanks Matt!

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