CUNY Academic Commons

One of our more recent members has been trying to reset her password so she can confirm her acceptance into one of GC's PhD programs, but when she clicks the password reset link in her email it gives her the following message: "Please enter your username or email address. You will receive a link to create a new password via email. Your password reset link appears to be invalid. Please request a new link below." She said she has tried multiple times.

I just tried to reset my password and it worked for me so I'm not sure what's going on. In any case, can you please reset her password? Her email is: mpolesinelli@gradcenter.cuny.edu