Bug #5742
closedimages in slideshow not working
0%
Description
Hi Ray,
When I visit nycdh.org, the slideshow images don't show up. Are they working for you? Screenshot of what I'm seeing attached.
best,
Matt
Files
Updated by Raymond Hoh almost 10 years ago
It appears to be a sproadic, server error.
If I hard refresh the URL to the slider image (or any direct image URL from the Media Library) several times:
http://nycdh.org/wp-content/uploads/cache/2013/04/welcome/3604608633.jpg
http://nycdh.org/wp-content/uploads/2016/04/Solidarity-The-City.jpg
Sometimes it loads, sometimes it doesn't.
We might want to involve IT in on this. It might be a server configuration problem.
Updated by Matt Gold almost 10 years ago
Thanks so much, Ray. Would you mind writing to Lihua and cc'ing me and itservices@gc.cuny.edu? Thank you
Updated by Raymond Hoh almost 10 years ago
Before I email IT, can you tell me if anything changed on the server recently? Like new plugin updates or anything like that?
I can't seem to duplicate the problem on the development server.
Updated by Matt Gold almost 10 years ago
No new plugins, though I received a notice of an automatic update of WP earlier today:
Howdy! Your site at http://nycdh.org has been updated automatically to WordPress 4.5.3.
No further action is needed on your part. For more on version 4.5.3, see the About WordPress screen:
http://nycdh.org/wp-admin/about.php
If you experience any issues or need support, the volunteers in the WordPress.org support forums may be able to help.
https://wordpress.org/support/
You also have some plugins or themes with updates available. Update them now:
http://nycdh.org/wp-admin/network/
The WordPress Team
Updated by Matt Gold almost 10 years ago
Thank you! Please feel free to point Lihua to this ticket/my screenshot if he has questions
Updated by Raymond Hoh almost 10 years ago
- Status changed from Assigned to Resolved
Forgot to mark this as resolved.