Added by Matt Gold almost 8 years ago. Updated almost 8 years ago.
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Description
Hi Ray,
When I visit nycdh.org, the slideshow images don't show up. Are they working for you? Screenshot of what I'm seeing attached.
best,
Matt
Files
| Screen Shot 2016-06-27 at 12.58.10 PM.png (160 KB) Screen Shot 2016-06-27 at 12.58.10 PM.png | Matt Gold, 2016-06-27 12:57 PM |
It appears to be a sproadic, server error.
If I hard refresh the URL to the slider image (or any direct image URL from the Media Library) several times:
http://nycdh.org/wp-content/uploads/cache/2013/04/welcome/3604608633.jpg
http://nycdh.org/wp-content/uploads/2016/04/Solidarity-The-City.jpg
Sometimes it loads, sometimes it doesn't.
We might want to involve IT in on this. It might be a server configuration problem.
Thanks so much, Ray. Would you mind writing to Lihua and cc'ing me and itservices@gc.cuny.edu? Thank you
Before I email IT, can you tell me if anything changed on the server recently? Like new plugin updates or anything like that?
I can't seem to duplicate the problem on the development server.
No new plugins, though I received a notice of an automatic update of WP earlier today:
Howdy! Your site at http://nycdh.org has been updated automatically to WordPress 4.5.3.
No further action is needed on your part. For more on version 4.5.3, see the About WordPress screen:
http://nycdh.org/wp-admin/about.php
If you experience any issues or need support, the volunteers in the WordPress.org support forums may be able to help.
https://wordpress.org/support/
You also have some plugins or themes with updates available. Update them now:
http://nycdh.org/wp-admin/network/
The WordPress Team
Thank you! Please feel free to point Lihua to this ticket/my screenshot if he has questions
Forgot to mark this as resolved.
