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Support #5772

User email change and forgotten password

Added by Marilyn Weber about 5 years ago. Updated almost 4 years ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Category name:
Membership
Target version:
Start date:
2016-07-06
Due date:
% Done:

0%

Estimated time:

Description

A user at CUNY Central has a new email address and cannot remember her CAC password for her old address. Is it possible to have a reset password sent to her at ? She was formerly at . This is:
Ann Kirschner
Special Advisor to the Chancellor
Strategic Partnerships

Or it can be sent to me. Thanks!

History

#1 Updated by Matt Gold about 5 years ago

  • Status changed from New to Assigned
  • Assignee set to Matt Gold

I will take care of this

#2 Updated by Matt Gold about 5 years ago

Okay -- I've changed the email address associated with her account and I will email you separately with a temporary password I set up for her

#3 Updated by Matt Gold about 5 years ago

  • Status changed from Assigned to Reporter Feedback

Please ask her to confirm that she can get in, and then we can close this ticket

#4 Updated by Boone Gorges about 5 years ago

  • Category name set to Membership
  • Target version set to Not tracked

#5 Updated by Marilyn Weber about 5 years ago

This can be closed. Thanks!

#6 Updated by Marilyn Weber almost 4 years ago

  • Status changed from Reporter Feedback to Resolved

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