User email change and forgotten password
A user at CUNY Central has a new email address and cannot remember her CAC password for her old address. Is it possible to have a reset password sent to her at Ann.Kirschner@cuny.edu? She was formerly at firstname.lastname@example.org. This is:
Special Advisor to the Chancellor
Or it can be sent to me. Thanks!
- Status changed from New to Assigned
- Assignee set to Matt Gold
Okay -- I've changed the email address associated with her account and I will email you separately with a temporary password I set up for her
- Status changed from Assigned to Reporter Feedback
Please ask her to confirm that she can get in, and then we can close this ticket
- Category name set to Membership
- Target version set to Not tracked
This can be closed. Thanks!
- Status changed from Reporter Feedback to Resolved
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