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Support #5772

closed

User email change and forgotten password

Added by Marilyn Weber over 8 years ago. Updated about 7 years ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Matt Gold
Category name:
Membership
Target version:
Not tracked
Start date:
2016-07-06
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

A user at CUNY Central has a new email address and cannot remember her CAC password for her old address. Is it possible to have a reset password sent to her at ? She was formerly at . This is:
Ann Kirschner
Special Advisor to the Chancellor
Strategic Partnerships

Or it can be sent to me. Thanks!

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 #1

Updated by Matt Gold over 8 years ago

  • Status changed from New to Assigned
  • Assignee set to Matt Gold

I will take care of this

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 #2

Updated by Matt Gold over 8 years ago

Okay -- I've changed the email address associated with her account and I will email you separately with a temporary password I set up for her

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 #3

Updated by Matt Gold over 8 years ago

  • Status changed from Assigned to Reporter Feedback

Please ask her to confirm that she can get in, and then we can close this ticket

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 #4

Updated by Boone Gorges over 8 years ago

  • Category name set to Membership
  • Target version set to Not tracked
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 #5

Updated by Marilyn Weber over 8 years ago

This can be closed. Thanks!

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 #6

Updated by Marilyn Weber about 7 years ago

  • Status changed from Reporter Feedback to Resolved
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